12th June 2020
As the cases of COVID19 are starting to ease in Western Australia, it is still important for patients to maintain social distancing and isolate especially when unwell.
Queensgate Medical Centre welcomes patients to book for appointments in the clinic if you prefer to see the doctor rather than booking a Telehealth appointment. However, patients who have any cold or flu symptoms such as; runny nose, sore throat, cough, fever etc. are asked to not come in for any form of face to face appointment without first having a Telehealth consultation. If you have booked for a 'face to face' appointment via our online booking system and you have symptoms of a cold/flu, please contact reception immediately.
We understand patients may need to be physically assessed for these symptoms such as listening to the chest, checking sore throat, looking inside ear etc. however we need to rule out any unlikely potential risks of COVID19 to protect the safety of our staff, doctors and other patients. We ask patients to please respect and understand this protocol as we are only looking out for the well-being of others. Please ensure when calling to book an appointment and booking via Healthengine that you report any possible symptoms and to let reception know when queried.
Thank you so much to our patients for being so understanding during these uncertain times, you have all allowed our practice to adjust appropriately while remaining very patient.